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A player from India was asked to complete additional wagering requirements for his deposits in Duxcasino, after he already lost them before. The player confirmed the issue was resolved and his winnings were received.

We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

The player from North Rhine-Westphalia, Germany had issues with a withdrawal of 50€ not being credited into the account and an amount debited but not reflecting in the game account. The complaint was closed as the player resolved it with the casino.

Нажмите на иконку: Войдите в оборот вдобавок авторизуйтесь или зарегистрируйтесь, чтобы получить доступ к онлайн-геймплею, созданному для наших игроков.

С поддержкой можно связаться либо с помощью живого чата до гроба сайте, либо толково электронную почту – в первом случае отвечают практически моментально, во втором придется ждать раньше суток.

Thanks for the awesome review, dear ! We work hard to meet expectations like yours, site and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

The player's requesting a refund as his deposit limit did not work. The casino has refunded the player due to a bug in their deposit limit feature, and the complaint was closed as "resolved".

Скачайте его, установите до гроба смартфон – на открывшейся после нажатия всегда кнопку странице перестань детальная администрация по установке. Как бы то ни было, можно находить применение.

The player from Germany has been experiencing difficulties withdrawing her winnings due to ongoing verification.

After some confusion about the refund process, the player had confirmed that he received the refund as a combined payment with another dispute. The issue had been resolved successfully with the player receiving his funds, leading to the closure of the complaint.

The player from Greece requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at PinoCasino.

The player from Switzerland had experienced an issue where her account was abruptly suspended after she had won 350 Euros, which impeded her from withdrawing her winnings. Despite her multiple attempts to reach out to the support team and having provided her bank details repeatedly, she hadn't received any effective assistance.